![]() I have important information on my external HDD that I haven't been able to access since yesterday when I upgraded to Windows 10. I read that restarting your computer helps resolve the issue but it doesn't. (Code 38) The driver could not be loaded because a previous version of the driver is still in memory. Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. Also, my device isn't being read by Disk Management either. I went to my Device Manager and noticed there was an icon indicating an issue with my USB Mass Storage device which I assume is my external HDD. ![]() Once I upgraded to Windows 10, I noticed my external HDD is no longer detected. ![]() Software & updates, drivers, downloads and hardware from Western Digital. Driver For Wd Elements 1048 Rating: 6,3/10 8498votes
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